RAMP AI Scoring Tool

Workspace

Use the same email you use for report notifications. We’ll email you a one-time sign-in link to open your saved report history.

Email address

Magic links expire after 30 minutes and can only be used once.

Member Workspace

Your Account

Insights · Intake calls

How your team is performing on intake calls. Filter by role to compare apples to apples. Follow-Up and Other call types are not counted here.

Viewing All roles

Score trend · 12 weeks

Acquisitions vs Lead Managers, weekly average score.

All roles Acquisitions Lead Managers

Leaderboard

Ranked by average score this period.

Item benchmarks

Selected role vs. team-wide average.

Intake History

History shows completed intake call scores for your workspace. Reports are only available for 30 days.

Team Roster

Track the reps who should show up in Insights. Add a row for each team member who takes calls so admins can assign scored calls to them.

Display Name

Title

Salesforce Rep ID

Salesforce Rep Name

Auto-match prefers Salesforce rep ID, then falls back to rep name. If the title is missing upstream, set it here and Insights will use it.

What's new

Recent improvements, helpful notes, and what changed. Newest first.

Account Overview

Identity, access level, and current workspace status.

Full Name

Company

Access

Status

Usage Month

Use this workspace to manage reports, support, and account access without leaving the scorer.

Score your first call

Get set up 1 of 3

✓

Score a call

Drop or import a transcript

Invite reviewers Soon

Bring teammates in

Connect CRM Soon

Auto-import calls

Rep Info

Rep Name (required) Seller Name (required) Property Address (optional) Call Date/Time (required) Call Timezone (required)

Required for reliable appointment timing scoring when the transcript uses calendar dates like Friday or March 20th.

Email Me The Results (optional)

If you add an email, we’ll keep this run on the secure queued-job path and email the results link when scoring finishes. The same email can be used later with My Reports.

Scoring options

Property context From input

Call type Inbound / outbound

Lead source Transcript evidence

Runs are tied to the entered call context and saved job metadata so the result can be audited later from Workspace.

Upload Audio

Call Review framework

15 items · 100 pts · current production rubric

Upload MP3 or M4A call recording.

Supported formats: MP3, M4A
Maximum file size: 100 MB
For best results, compress large audio files before uploading.

Browse files Import from CRMSoon

Generated by Ramp · ramp-eval v2.1

/100

Seller Avatar Identified

Detailed Scorecard

Evidence strength reflects how certain the system is about the cited evidence, not a rep performance grade.

Item	Score	Justification & Evidence

What Went Well

Improve Next Time

Suggested Script · Next Call

This App is Under Maintenance.

Call Scorer